The first step to helping protect your money is routine monitoring and real-time account notices.
Once securely logged in to our digital banking platform, you can set up free electronic alerts and enroll in free electronic statements.
eAlerts
Staying informed about your account transactions is important. eAlerts track the account activities you specify – like a large debit/ATM withdrawal or direct deposit – and update you with a text or email if/when those transactions occur. You determine which eAlerts you want to set up and where the notices are sent. You can even provide multiple mobile numbers and email addresses if you share an account with someone.
Get eAlerts for:
- Automatic deposits
- Balances
- Insufficient funds
- Regulation D transactions
- Transfers
- And many more
Set up eAlerts by logging in to your Carolina Trust digital banking account.
- Select Security then Alerts.
- Be sure to identify your Mobile Phone as your Preferred Phone number and enable it for SMS Text Messaging. This will allow you to select “text” as a notification option.
Both must occur for text messaging to work.
eStatements
When financial statements are sent in the mail, they become vulnerable to theft. eStatements provide a level of security with encrypted, password protection that keeps your information safer from fraudsters and identity thieves.
Enroll in eStatements by logging in to your Carolina Trust digital banking account. Your account statement will be available to view the following month.
- Navigate to the Statements tab.
- Then click the view statements button. Please note, popups must be enabled to complete enrollment.
- You will be asked to review and agree to the disclosures.
- Enter the required information.
eStatements benefits:
Secure delivery. eStatements are accessed through online banking, which means your account identity has been verified with your unique login credentials. You receive a monthly email when your eStatement is available for viewing.
Convenient. You receive your statement faster online than by mail and save time decluttering and shredding paper copies
Eco-friendly. Less multi-page paper statements and envelopes mean less waste. However, if you need a paper copy of your eStatement, you always have the option to print it.
Please contact our Member Services team at 843.448.2133, ext. 3, to enroll in eStatements.
We Are Here to Help!
A member but haven’t enrolled in digital banking? Please contact our Member Services team at 843.448.2133, ext. 3, to complete the registration process.
Click the button below to view Carolina Trust Brand Ambassador August’s Digital Banking FAQ series and for additional information about our new digital banking platform.
Not a member?
